Frequently Asked Questions

Healing Care is a digital healthcare platform that connects patients with verified doctors, therapists, and healthcare providers. You can ask health questions, get expert answers, book appointments, and have video or chat consultations - all from the comfort of your home.

Yes, browsing doctors, reading health Q&A content, and creating an account is completely free. You only pay when you book a consultation or appointment with a healthcare provider. Asking questions in the Q&A section is also free.

Simply browse our list of verified doctors, choose your preferred healthcare provider based on specialty, reviews, and availability, then select a time slot that works for you. You can book video consultations, phone calls, or in-person visits depending on what the doctor offers.

Create a free account, then navigate to the Health Q&A section. Describe your health concern or question in detail, select the relevant medical specialty, and submit. Verified doctors will review your question and provide personalized guidance, usually within 24 hours.

Absolutely. All your data, medical information, and conversations with healthcare providers are encrypted and handled according to strict medical privacy standards (GDPR compliant). We never share your personal health information with third parties.

Every doctor on Healing Care goes through a rigorous verification process. We verify their medical license, credentials, education, and professional background. Only licensed and practicing healthcare professionals can join our platform.

Healthcare professionals can apply to join Healing Care by completing our onboarding process. You'll need to provide your medical license, credentials, and professional information. Once verified, you can create your profile, set your availability, and start connecting with patients.

As a doctor on Healing Care, you can expand your patient reach, build your online reputation through the Q&A system, earn additional income from consultations, and manage your schedule flexibly. You'll also get a professional profile page that ranks well in search engines.

You can access a wide range of healthcare services including general medical consultations, dental care, mental health support, dermatology, cardiology, pediatrics, and many more specialties. Services include video consultations, phone calls, chat consultations, and in-person appointments.

We have doctors across 50+ medical specialties including General Medicine, Cardiology, Dermatology, Pediatrics, Psychiatry, Gynecology, Orthopedics, Neurology, and many more. You can browse all specialties on our Specialties page.

Consultation prices are set by individual doctors and vary based on specialty, experience, and type of consultation. You can see the exact price before booking. Prices typically range from €30 to €150 for a consultation.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment partner Stripe. Payments are processed securely and you'll receive a receipt for every transaction.

Badges are achievement awards that recognize your expertise and contributions on Healing Care. Doctors can earn badges like 'Top Responder', 'Expert Advisor', 'Verified Specialist', and 'Community Champion'. Badges are earned by answering patient questions, receiving positive ratings, maintaining high response quality, and being active on the platform.

The Expert Score (0-100) measures a doctor's overall credibility and engagement on Healing Care. It's calculated based on several factors: number of questions answered, quality ratings from patients, response time, profile completeness, patient reviews, and verification status. A higher Expert Score helps doctors rank better in search results and builds patient trust.

Doctors earn points through various activities: answering patient questions (10-50 points based on quality), receiving positive ratings on answers (5-20 points), completing their profile (100 points), getting verified (200 points), receiving 5-star consultation reviews (25 points), and maintaining consistent activity (daily bonus points). Points contribute to your Expert Score and unlock special badges.

Doctors can earn multiple badge types: 'Rising Star' (first 10 quality answers), 'Top Responder' (100+ answers), 'Expert Advisor' (consistently high-rated answers), 'Verified Specialist' (specialty verification completed), 'Community Champion' (exceptional community contribution), 'Patient Favorite' (high patient ratings), and 'Trusted Professional' (1 year of consistent quality service).

Badges are specific achievements that recognize particular accomplishments (like answering 100 questions or being verified). The Expert Score is a comprehensive numerical rating (0-100) that reflects your overall credibility, combining all your activities, reviews, and engagement. Think of badges as trophies for specific milestones, while the Expert Score is your overall reputation score that patients see when choosing a doctor.

Yes! Every verified doctor gets a professional profile page that is fully optimized for search engines (SEO). Your profile, specialties, qualifications, and patient reviews are indexed by Google, Bing, and other search engines. This means patients searching for doctors in your specialty and location can find you directly through Google search results.

We use advanced SEO (Search Engine Optimization) techniques to maximize your online visibility. Your profile includes structured data markup that helps Google understand and display your information in rich search results. We also optimize for local search, so patients in your area can easily find you. The more active you are (answering questions, getting reviews), the higher you rank in search results.

Yes! Healing Care is designed to be discoverable by AI systems and large language models. When patients ask ChatGPT, Google Gemini, or other AI assistants about finding doctors or health services, our structured data and SEO optimization help these AI systems recommend verified doctors from our platform. This gives doctors exposure through both traditional search engines and modern AI assistants.

To maximize your online visibility: 1) Complete your profile 100% with photos, bio, and qualifications, 2) Answer patient questions regularly in the Q&A section, 3) Encourage satisfied patients to leave reviews, 4) Keep your availability calendar updated, 5) Add all your specialties and services, 6) Respond promptly to patient inquiries. Active, well-reviewed doctors rank higher in both our platform search and external search engines like Google.

Once your profile is verified and published, it typically takes 1-4 weeks for Google to index your profile page. However, the more complete and active your profile is, the faster and higher it will rank. We submit all doctor profiles to search engines automatically and use best practices to accelerate indexing. You can track your profile's visibility through your dashboard.